Return & Refund Policy

At Save & Slay Studio, every item is handcrafted and made to order with care. Because of the personalized nature of our products, we are unable to accept returns or exchanges for change of mind, incorrect selections, or buyer's remorse.

Returns

We do not accept returns on:

• Made-to-order planners
• Journals
• Tote bags
• Sale or promotional items

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at saveandslaystudio@gmail.com

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We'll review your request and, if appropriate, provide a replacement or refund.

Lost Packages

Once your order has been shipped, Save & Slay Studio is not responsible for shipping delays or lost packages caused by the carrier. If your package appears to be lost, please contact the shipping carrier first. If you need assistance, we're happy to help you through the claims process.

Order Cancellations

Because production begins quickly, orders may only be canceled within 24 hours of purchase. After production has started, orders cannot be canceled.

Questions

If you have any questions about your order, please contact us at:

saveandslaystudio@gmail.com